Network Status
You can find any planned maintenence or known issues on this page. Please check this page for updates before calling technical support.
You can also subscribe to our Network Status RSS feed at http://www.n4status.com/category/network-status/feed.
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Partner Planned Maintenance Sunday 28th 1am to 7am
One of our upstream transit providers, Cogent, will be performing maintenance on their core network between 1am and 7am on Sunday 28th. This work may cause some internet traffic to be re-routed via other providers during the maintenance window.
Regards,
Node4 Support
Posted on 27 June 2009 at 19:26
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Datastream issue
We are currently experiencing an issue with some datastream connections. Engineers are looking at the problem now and we will post an update shortly
N4 Support
Update: 12:30
Problem with ATM card has now been resolved. Dropped connections have been restored. The card crashed and reset. We have raised a ticket with the manufacturers but there is no [...]
Posted on 25 June 2009 at 12:30
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Planned Maintenance Complete
05.30 This morning’s planned maintanance has now started.
07.30 We are curently over running on the planned maintenance window, however the majority of network changes have now been completed. More updates will follow.
11.50 Following this morning changes we experianced a problem with the BGP for Level3 in Manchester. This did not cause any loss of service. [...]
Posted on 21 June 2009 at 05:54
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Internet Transit Disruption between 09.10 and 09.35
Some customers may have experienced problems with Internet Transit to some destinations between 09.10 and 09.35 this morning (17th June). This problem was caused by a peering partner on a multilateral peering network who miss-configured their BGP updates and black holed some routes.
This BGP session has been disabled while this peering partner investigates their configuration [...]
Posted on 17 June 2009 at 09:48
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Partner Scheduled Maintenance: DSL customers: 25th June
Please be advised that our engineers need to undertake essential maintenance on our core router in Telehouse, London on Thursday 25 June. The work will be carried out between 05:00 - 06:00 on this date.
The work involves installing Operating System upgrades on our core router to provide additional security, fix some known issues and [...]
Posted on 16 June 2009 at 22:40
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Rescheduled - Planned Maintenance Affecting Internet Transit Sunday 21st
This work has now been rescheduled. It will now take place on Sunday 21st June (was 14th).
Node4 engineers will be performing core equipment upgrades on the Derby Data Centre on the morning of Sunday 21st June between 5am and 7.30am. During this time internet transit will experience some disruption for certian routes.
Further Information as follows:
This [...]
Posted on 26 May 2009 at 15:13