Type of Announcement: Node4 Planned Maintenance

Description:

As part of Node4's continuing network investment program, we will be upgrading some core switches on the morning of Friday 16th May between 12 midnight and 12:30am.

Customers should expect 3 periods of intermittant connectivity for approximately 3-4 minutes during this period

We apologise for any inconvenience that these essential upgrades may cause.

Node4 Tech Support

Service(s) affected: Internet Access for all users

Maintenance Window: 12am-12:30am on Friday 16th May 2008

Service Outage Expected: Intermittant

Type of Announcement: Unplanned Downtime

Description:

Some UKBB IP stream connections were dropped at approximately 4:20 this morning. Connectivity has now been restored.

Users with an @ukbb username who are experiencing connectivity issues, should reboot their router and try again.

Service(s) affected: ADSL users with a xxxxx-node4@ukbb username

Type of Announcement: Node4 Planned Maintenance

Description:

Work completed successfully at 11:20pm

Service(s) affected: datastream

Type of Announcement: Node4 Planned Maintenance

Description:

Service(s) affected: datastream

Reason for Maintenance: Node4 will be resetting an ATM card in our SE400 at approx 11:15 tonight (tuesday). this will result in the loss of datastream connections for approximately 5-10 minutes

Type of Announcement: Unplanned Downtime

Description:

Network capacity is now back at 100%. We are awaiting a report from our network providers and we will post information about the problems as soon as possible

Node4 Tech Support

Service(s) affected: Internet Access for all users

Type of Announcement: Unplanned Downtime

Description:

We are currently experiencing network problems affecting Internet access for all customers

We are investigating the problem at the moment and we will post an update as soon as possible

Node4 Tech Support

Service(s) affected: Internet Access for all users