Cloud & Application Engineer

Location: Derby Head Office, Reading

Job Description

This is the ideal role for an experienced professional with excellent Microsoft skills looking to join a rapidly growing, award-winning and highly accredited company.

As a Cloud and Applications Engineer, you will work within our Cloud Operations Team to provide operational support for systems within the cloud architecture. This will include cloud services development, advanced troubleshooting, architectural design and the management of cloud services. Working closely with clients to implement new system keeping up to date with technical and industry development examining the existing business models and data flows. Liaising with end customers, you will act as the lead point of contact to ensure the continuity of services and customer satisfaction regarding the internal cloud. You will design, manage and operate services running within the cloud environment and leverage the automation framework to improve processes, automate deployment and improve manageability.

Additionally, you will review the entire environment and initiate and execute programmes to reduce failures, defects and improve performance. You will also review and approve change requests relating to the cloud and monitor and respond to issues and tickets from customers as required.

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do

Key Responsibilities

  • Providing out-of-hours support to escalations from first line support staff.
  • Working with the Systems Administrator regarding the maintenance of the cloud environment.
  • Addressing undefined issues that require new approaches and perspectives.
  • To be considered, you should have experience in some of the below with Cloud infrastructure or common business Applications and Operating Systems.

Some Essential Skills

  • Experience in Citrix Netscaler, VCloud Director or Openstack technologies (However, this is by no means essential)
  • Experience in all common storage platforms, Tier 1 preferred, such as EMC, HP and Netapp
  • Experience with Cisco UCS, HP, IBM servers
  • Experience with VMWare, Hyper-V, Xen, Oracle-VM hypervisors
  • Networking experience in Cisco, Juniper, HP
  • Security experience in Cisco, Juniper, Nokia, Checkpoint, F5
  • Experience with application and operating systems/feature, which may include: Citrix (XenApp/XenDesktop/Netscaler), VMware View (Appsense or RES Software), ThinApp or App-V, SQL Server, Exchange Server, Windows Server, Active Directory, DNS, File and Print services, Clustering and/or Load Balancing, IIS, Linux, Symantec/Trend/McAfee Security software)

Ready to Apply?

To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at
No agencies please.