Customer Service & Admin Apprentice

Location: Derby


Job Description

Are you looking to secure an apprenticeship within an exciting, growing and dynamic tech business? Do you think you have what it takes to be a Customer Service ninja?

Here at Node4 we are looking to add to our fantastic bunch of apprentices, this is an opportunity to join us on a level 3 Customer Service Specialist Apprenticeship scheme.

You will benefit from a supportive team that will help you start an amazing career with us at Node4.


Key Responsibilities

• Validating sales orders
• Liaising with customers
• Updating customers and internal departments on the progress of orders
• Working closely with customers and suppliers to resolve order queries
• Updating order intake spreadsheets
• Producing reports and other Management Information requirements
• Assisting in order queries
And most importantly:
• Delivering exceptional customer service.

Some Essential Skills

  • High levels of organisation and attention to detail
  • Logical approach
  • A personality!
  • Excellent communication skills
  • The ability to work pro-actively and as part of a team
  • Have excellent time management skills
  • Be committed to delivering an excellent customer experience
  • Adopt an enthusiastic approach to working life

Ready to Apply?

To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at recruitment@node4.co.uk.
No agencies please.