Account Manager

Location: Derby


Job Description

The primary purpose of the Account Manager is to look after a set of defined Node4 accounts and generate new accounts.

The aim is to ensure that accounts stay as customers and that the level of business from them grows. This will happen through several activities including: regular contact, managing customer requests, and ensuring an excellent customer experience. As a result of effective account management, new business opportunities should also be generated. The role forms a crucial part of Node4’s aim to provide “Exceptional Service as Standard” (Core Value no. 1)


Key Responsibilities

  • Execute the contact strategy within defined accounts
  • Develop Account Development Plans for nominated accounts
  • To be the sales point of contact and own allocated accounts
  • Deal with defined inbound smaller sales enquiries to generate opportunities and pipeline
  • Raising Quotes, providing documentation, proposals and tender information
  • Deal Registration with Vendors Deal Registration with Vendors
  • Checking backups/escalating failures – possible troubleshooting
  • Maintain and increase revenue from allocated accounts
  • Attending appropriate networking events

Some Essential Skills

  • Excellent communication skills (phone and written)
  • Be a team player
  • Enthusiasm and ‘can do’ attitude

Ready to Apply?

To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at recruitment@node4.co.uk.
No agencies please.