Cloud and Applications Engineer

Location: Derby



Job Description

This is the ideal role for an experienced professional with excellent Microsoft skills looking to join a rapidly growing, award-winning and highly accredited company.

As a Cloud and Applications Engineer, you will work within our Cloud Team to provide escalated operational support for systems within the cloud architecture. This will include Cloud services development, advanced troubleshooting, and the management of Cloud services.


Key Responsibilities

  • Liaising with customers
  • Implement, manage and operate services running within the Cloud environment
  • Leverage the automation framework to improve processes, automate deployment and improve manageability/span>
  • Review the entire environment and initiate and execute programme
  • You will also review and approve change requests relating to the Cloud
  • Respond to issues and tickets from customers as required
  • Weekend work to facilitate migrations on to the Node4 Cloud platform and M365
  • Part of On-Call Rota when required, providing out-of-hours support to escalations from second line support staff
  • Working with the Cloud, Apps and Infrastructure teams to support on-going maintenance and product enhancements
  • Addressing undefined issues that require new approaches and perspectives

Essential Skills

  • Citrix
  • Microsoft 365 Suite and Exchange migration
  • Mimecast
  • Azure Active Directory
  • Exchange Server
  • Windows Server
  • Active Directory
  • vCloud Director
  • Intune
  • Veeam (including Cloud Connect & O365)
  • Zerto
  • Bit Titan
  • SQL Server
  • Azure Administration