Cloud and Application Engineer

Location: Reading or London

Job Description

This is the ideal role for an experienced professional with excellent Microsoft skills looking to join a rapidly growing, award-winning and highly accredited company.

As a Cloud and Applications Engineer, you will work within our Cloud Team to provide escalated operational support for systems within the cloud architecture. This will include cloud services development, advanced troubleshooting, and the management of cloud services.

Liaising with customers, you will act as both a lead point of contact when delivering technical aspects of projects and ensuring continuity of services and customer satisfaction regarding the cloud. You will implement, manage and operate services running within the cloud environment and leverage the automation framework to improve processes, automate deployment and improve manageability.

Additionally, you will review the entire environment and initiate and execute programmes to reduce failures, defects and improve performance. You will also review and approve change requests relating to the cloud and monitor and respond to issues and tickets from customers as required.

Key Responsibilities

  • Providing occasional out-of-hours support to escalations from second line support staff.
  • Working with the Systems Administrator regarding the maintenance of the cloud environment. 
  • Addressing undefined issues that require new approaches and perspectives.
  • Infrastructure, which may include Storage – NetApp, Servers – Cisco UCS, Hypervisors – VMWare. 

Essential Skills

  • Applications and Operating Systems/features which may include: Office 365, SQL Server, Exchange Server, Windows Server, Active Directory, DNS, Clustering Technologies, Load Balancing, IIS, Linux.
  • Experience in any of the following technologies would also be advantageous: Citrix including NetScaler, vCloud Director, SolarWinds, Veeam, Mimecast.

Ready to Apply?

To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at
No agencies please.