Customer Service and Administration Apprentice

Location: Derby

Job Description

Are you an ambitious self-starter, highly driven and eager to learn? Are you career motivated and have a desire to work within an exciting, fast-paced, growing business? Node4 is an exciting and invigorating workplace environment as we expand into new markets and introduce new solutions into our product range. With our own UK data centres, national MPLS network and many strong USPs, our portfolio includes colocation, cloud, connectivity and Unified Communication solutions Joining the team as a Customer Service Apprentice would mean full training and support, and excellent career development opportunities for internal promotions and progression

Key Responsibilities

  • Validating sales orders for completeness
  • Entering order details on internal systems
  • Entering orders on supplier portals/systems
  • Liaising with customers over the phone to capture information needed to enable placement of orders
  • Updating customers and internal departments on the progress of orders
  • Working closely with customers and suppliers to resolve order queries
  • Updating order intake spreadsheets
  • Producing reports and other Management Information requirements
  • Assisting in order queries
  • Delivering exceptional customer service

Some Essential Skills

  • Experience with VMware vSphere
  • Good working knowledge of Windows Servers
  • Excellent communication skills, both written and verbal

Ready to Apply?

To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at
No agencies please.