Director Sales Operations

Location: Derby


Job Description

Are you a first-class, passionate Director of Sales Operations ready to take their next step into a company that strives on an Exceptional Service as a Standard? Are you looking to be an integral part of the sales and wider commercial team that delivers a true value add service to Node4?

We are actively recruiting for an ardent individual that is eager to streamline and optimise sales performance, through evolution, integration, implementation and governances around sales support systems and process improvement. As our Director of Sales Operations, you will play a critical role within our sales leadership team, responsible for the oversight of the end to end sales method, reducing the friction in the sales process to ensure our sales team are more efficacious and successful, ensuring opportunities are well managed and win rates are maximised.


Key Responsibilities

  • Have deep understanding of the quote to cash cycle and continually seek to optimise it by partnering with key stakeholders
  • Head up the sales pipeline, to ensure accuracy and reliability in forecasting
  • Understand and evaluate current process and pipeline metrics and where necessary recommend improvements
  • Implement a rigorous qualification process to ensure bids and opportunities are well qualified
  • Studying and understanding past data and performance trends, forecast future sales and report on future goals and needs
  • Identify any sticking points that could impact performance and propose and implement new solutions to bring improvement
  • Ensure the sales team have the right tools they need to success by ongoing evaluation of usage and capability
  • Development of commission and bonus plans and incentives for the sales team that reward the right behaviour in line with business objectives
  • Through use of metrics identify performance issues to the relevant sales manager
  • Work closely with other team members and the business to further develop metrics, KPIs, analytics and dashboards to provide performance measurement and drive business insight
  • Develop and implement comprehensive models and reporting tools tracking opportunities from lead generation to revenue recognition, account development and retention

Essential Skills

  • Thorough understanding of sales operations
  • Outstanding sales, communication, and relationship building skills
  • Exceptional analytical and quantitative skills in technology industry
  • Innovative approach, consistently seeking improvements to processes
  • Able to develop creative solutions and gain buy-in of colleagues across functions
  • Strong commercial acumen
  • Flexibility, able to adjust approach to different situations, customers and projects
  • Have excellent communication skills (verbal, written and face-to-face
  • You must have exceptional attention to detail
  • Enjoy working in a fast paced and energetic environment
  • Organisation, numeracy and a structured approach to work
  • A team player who can work with diverse areas within Node4
  • Interest in Technology and Business
  • A positive can-do attitude