As a result of our continued year on year growth we need to expand our Enterprise delivery team and are therefore looking to recruit an experienced customer-facing Field Services Engineer.
The successful candidate will be required to provide and promote a professional, high quality, customer focused service to one of our major account customers, ensuring industry-leading levels of customer satisfaction.
This is a multi-facetted role that focusses on delivering excellent service to one of our major customers. You will build and develop strong relationships between our customers and Node4. You will act as a key enabler for the roll-out of new services e.g. End User Devices refresh, Windows 10/Office 365 rollout, Citrix migrations, transition into BAU and ongoing support.
The role will require significant travel to customer sites and as a result some overnight stays. A company vehicle will be provided. The role will be based out of our Derby HQ.
In order to carry out the role effectively the below is desired but onsite technical training will be provided: