We have an exciting opportunity for an Incident Manager, who will manage the incident IT Service Management functions, reporting to the Service Desk Manager.
The Incident Manager will oversee key functions within the Operations department that enable the delivery of a high-quality service to end users, and ensure service processes are in place to meet business needs.
This position is a stakeholder-facing role, requiring you to establish and manage expectations within the business and drive the Service teams to achieve those expectations to a high standard.
To apply, please submit a CV and cover letter to Recruitment Manager, David Wilson at firstname.lastname@example.org.
No agencies please.