Network Provisioning Engineer

Location: Derby Head Office

Job Description

As a result of our continued year on year growth we need to expand our Network Team and are therefore looking to recruit a Network Provisioning Engineer.

Working as part of a Network Team, you will have the chance to learn and develop your networking skills in a cutting-edge service provider environment with access to the latest technologies and products. Supported by a team of Cisco and Juniper certified experts, you will have the opportunity to learn new skills.

Key Responsibilities

  • Supporting customer networks – Ethernet LANs & WANs, routers, switches, firewalls
  • Own and manage support tickets
  • Utilise network management tools to support customer networks
  • Define and implement standard network provisioning tasks to fulfil customer orders
  • Define and implement change controls
  • Configure and troubleshoot routers and switches
  • Work with other support teams – Service Desk, Voice, Cloud and Applications

Essential Skills

  • Excellent communication skills, both written and verbal
  • Experience of installing and supporting Cisco and/or Juniper networking LAN and WAN solutions
  • Confidence to work and communicate across a variety of audiences in a professional manner
  • Excellent time management skills and an ability to prioritize and multi-task
  • Ability to work as part of a team
  • Relevant technical competence with a solid grounding in routing, switching, security products and technologies
  • Analytical and customer focused
  • Have a can-do attitude, be pro-active, enthusiastic and be able to pick up and learn new technologies in a fast moving dynamically changing environment
  • A Cisco CCNA or Juniper JNCIA qualification would be advantageous