Sales Support Administrator

Location: Derby


Job Description

Are you from a customer service background? Do you want to work for a fast-paced, exciting organisation?

As a result of our continued year on year growth we need to expand our Sales Support team, and are therefore looking to recruit a Sales Support Administrator based at our Derby Head Office.

The successful candidate will be required to provide and promote a professional, high quality, customer focused service to our customers, ensuring industry-leading levels of customer satisfaction.


Key Responsibilities

Validating sales orders for completeness.

Entering order details on internal and supplier systems.

Liaising with customers to capture further information as required.

Working closely with customers, colleagues and suppliers to resolve order queries.

Updating internal documentation and producing reports as required.

Essential Skills

  • High levels of organisation and attention to detail.
  • A process driven personality.
  • Excellent communication skills – especially via email and on the phone.
  • The ability to work pro-actively and as part of a team.
  • Have excellent time management skills and able to meet deadlines.
  • Be committed to delivering an excellent customer experience.
  • Have strong PC skills, particularly MS Excel.

Ready to Apply

To apply, please submit a CV and cover letter to David Wilson, Recruitment Manager at recruitment@node4.co.uk.
No agencies please.