Location: Derby or Nottingham
Reporting to the Head of Service Delivery, the Systems, Data & Process Manager will primarily be responsible for ensuring that Node4 makes best use of the CRM, ERP and other operational systems used to manage its business.
This role will focus on how records are managed and maintained in the Node4 CRM and ERP systems (currently Microsoft Dynamics CRM and Hubspot, but soon to migrate to SAP Business ByDesign and Hubspot).
You will be responsible for the ongoing monitoring, management and user training required to ensure that all system records maintain exceptional levels of data quality and functionality. This is with a view to producing reliable and consistent reporting and operational performance to all departments within the business.