My Node4

Our online portals make it easier than ever to view, log or report on your services with us.


Our highly qualified technical support team will work with you throughout your contract term, from implementation to ongoing management and monitoring, to make it easy for your business to achieve the best out of your product or service, and ensure that your solutions are consistently performing to the expected standard.


Raise an online ticket

Click to complete a form and we will raise a support ticket on your behalf. Don’t forget you’ll just need the name of your account manager and a company name that is registered on our system to proceed.

Register for support

If you want to log and monitor your own support tickets, please register for access to our Service Desk for you and your team.



View Network Status

Visit our status portal and learn of any planned or unplanned maintenance or downtime on our network.

View & Raise Support Ticket

Our online Service Desk lets you submit tickets or queries, and manage all your current tickets.

View myNode4

See a quick snapshot of your account with us from orderes to invoices, and obtain quick quotes for a selection of other services.

Cloud Portal

View and manage your IaaS architectures by monitoring and controlling your cloud computing components.