In response to customer feedback, we’ve made huge investments to bring you better service, cost-savings and more end-to-end IT infrastructure and services.
“Node4 are so clearly specialists in what they do. It fills me with confidence that they can talk knowledgeably about our challenges and their solutions. They always have someone on hand to answer my in-depth technical questions and they are so honest about everything. We couldn’t be happier with the partnership."
IT Systems Manager, Forest Holidays
As a past customer of ours, we want to fully understand why you left us so that we can learn from the feedback and improve our services even further.
Complete the survey, and we’ll send you a Just Eat voucher so you can have lunch on us!
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Exceptional Service as a Standard (ESaaS) is our culture and drives our conduct, whether we’re interacting with colleagues, customers or partners.
It’s about providing a quality assured service that incorporates all the relevant legislative considerations. It’s also about understanding what our customers need and providing tailored solutions based on our expertise.
We’ve rolled out a training programme to the entire business, providing staff with the tools, techniques and language they need to consistently deliver ESaaS – so that we drive positive outcomes for businesses and their customers.
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