Are mid-sized companies reaping the benefits of UC for improved business performance?
Although Unified Communications (UC) has been around for over two decades, mid-sized companies have traditionally been slower to embrace the benefits it offers, from reduced costs and improved productivity, to better collaboration and ultimately staff satisfaction and retention.
Traditionally, the cost of UC technology has been a barrier for mid-market companies. Today however, the arrival of new cloud based models means the mid-market is set to gain access to enterprise-level solutions that provide all the benefits of UC at a much more attractive price point.
Now that the mid-market has a real opportunity to embrace new collaboration technology and reap its benefits, Node4 wanted to find out where mid-market businesses are on the UC ‘maturity curve’.
…have adopted UC in some form
…feel their systems operate within the top quartile
…have no plans to move to UC
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