Passion, innovation and trust are the foundations of Exceptional Service-as-a-Standard. But how do we know we will deliver this, every time? It's the knowledge that we have 100% control and therefore, confidence in our delivery.
First and foremost, we’re technology experts. But it’s not enough to know our stuff – we have to deliver it, every day without fail, 365 days a year. This is why we’re adamant that the best service can only be delivered by a partner like us, which retains total ownership of its entire infrastructure.
We own our data centres, our core network, our cloud infrastructure and the entire solutions portfolio that sits across them. Since our launch in 2004, we have invested millions in the development of our infrastructure, keeping us ahead of our competitors and unwaveringly able to deliver Exceptional Service as-a-Standard.
As technology leaders, we wanted to ensure that we were working with market leading technology. The best way to achieve that was to build it ourselves.
Our associations with technology partners are second to none. We work incredibly hard to achieve and maintain these (often exclusive) accreditations, and work collaboratively with them to push the boundaries of IT.
We only work with those who share our values – passion, innovation and trust. For them, our technical expertise and experience within the industry sets us apart.
This even includes technology providers outside of our infrastructure, such as Microsoft Azure and Amazon Web Services, allowing you the very best bespoke and hybrid solutions which are secure, reliable and trusted.
People often ask me how I came up with the name for the business; why the number 4? The truth is…
Take a look at the components that make up our network, and how it’s all pieced together.