The automotive industry is changing drastically from the traditional dealership we used to know. Digitalisation has slowly trickled up through lower value transactions to higher ticketed items and is now shaking up the automotive sector. From the user experience (UX) to the supply chain, the sector is starting to see the value of embracing the modern consumer’s lifestyle and connective expectations to influence and in turn re-invent the core values of the automotive industry.Book a Meeting
Technology has created a new society of more informed and better-connected consumers. Customers are now in control and expect a seamless, personalized experience. Automotive dealers who successfully respond to this new landscape will reap the benefits. Dealers are looking to improve service as to encourage consumers to spend more. To help accomplish this, dealers can implement a technology that meets the demands of this new breed of consumer.
Node4 enables automotive dealers to provide unparalleled service.
Parkway Volkswagen hosts a number of specialists that repair & service vehicles, including commercial vehicles, along with advisors offering information on finance packages & accessibility
to the government’s Motability scheme.
Parkway Volkswagen needed a single platform to make staff in the centralised contact centre more productive. Take a look at how we overcame this challenge.
Node4 delivered a consistent, multi-functional desktop environment, enterprise-grade connectivity, secure data back up and virtual servers, securely housed in Tier-3 data centres. Working together also allowed centralised management of the
systems. Find out how we did it.
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